Shipping Policy
When will you ship my items?
There are two key factors which will affect the time you receive your items.
1. Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item’s stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.
2. Shipping
You will then receive notification of shipment with full tracking information. In many instances, to save you money, we are shipping directly from the manufacturer. Please allow 10-35 business days to receive your order, delivery times may vary depending on your country and product location.
Orders may be cancelled if they have not been processed and shipped. After they have been processed they may not be cancelled.
Please make sure to provide the correct shipping address. Only Home Gadgets can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Only Home Gadgets will not be held responsible for customs taxes.
All items being sold at OnlyHomeGadgets.com are guaranteed to be delivered to buyers within 90 days (120 days to Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru and South Africa). You can get a full refund if you have not received your item(s) beyond this time. Full refunds are not available under the following circumstances:
1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather and war;
3. Any uninsured order that is lost or stolen;
4. Delays in delivery caused by any other beyond OnlyHomeGadgets.com’s control, such as public holidays and Customs issues.
3. Shipping Cost
OnlyHomeGadgets.com offers Worldwide Free Shipping guaranteed to global online consumers, with 2 different international shipping methods, Airmail and Airmail registered, following are delivery times:| Airmail and Airmail Registered Worldwide Free Shipping | Area | Estimated Delivery Time |
|---|---|---|
| United States, Canada | 7-20 business days | |
| Australia, New Zealand, Singapore | 7-20 business days | |
| United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland | 7-20 business days | |
| Italy, Brazil, Russia | 10-35 business days | |
| Other countries | 7-25 business days |
How do I track my order?
You can track your order once it has been shipped by CLICKING HERE.
Where are my items coming from?
To save you money we ship our products directly from the manufacturer. These locations include the United Kingdom, China and the United States.
Will my items be sent in one package?
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please Contact Us.